Solving Social Issues Through Real Estate Investment
Initiatives for Solving Social Issues
NMF recognizes that solving various social issues, creating new value, and contributing to society through real estate investment will help improve local attractions and real estate value, ultimately leading to higher unitholder value.
We identified issues that we want to solve through our real estate investment (materiality) after engaging in repeated discussions in light of the issues faced by our stakeholders (local communities, tenants, property managers (PMs) and building managers (BMs), employees, etc.) as well as the “Practical Guidance for 'Social Impact Real Estate’” issued by the Ministry of Land, Infrastructure, Transport and Tourism（Only Japanese）
Materiality/KPI and performance trends
In order to resolve social issues, we have established policies, goals, specific initiatives and KPIs for the Investment Corporation. We will continue to discuss specific initiatives and make additions and changes.
| Stage | Social Issue to Be Solved | Policy and Target | Specific Initiative and KPI at NMF | Fiscal 2024 Result (as of fiscal year-end)*1 |
|---|---|---|---|---|
| (1) Safety and Dignity |
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Prepare for natural disasters, etc., aiming for properties that can be used safely with peace of mind | Utilization of disaster risk alert systems (Development status) | ・Installation of estimated seismic intensity information distribution system ・Installation of e-mail alert distribution system for inland water inundation risk |
| Installation of disaster kits in warehouses, elevators, etc. (Number of properties installing such kits and installation rate) | 150 properties / 261 properties (57.5%) | |||
| Installation of flood protection facilities in properties in preparation for flood damage risk (Number of properties installing such facilities and installation rate) | 42 properties / 76 properties (55.3%) | |||
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Contribute to "NO POVERTY" for children by holding "Dining Room for Children" events, etc. | Participation in "Dining Room for Children" events in collaboration with tenants of GEMS, etc. (Number of events, number of participating tenants, and number of provided meals) |
(Total(from January 2022)) ・Number of events: 9 events ・Number of participating tenants: 24 tenants ・Number of provided meals: 2,200 meals ＜Results for fiscal 2024＞ ・Number of events: 1 event ・Number of participating tenants: 4 tenants ・Number of provided meals: 800 meals |
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Create diverse value through real estate investment by diverse talent at the Asset Management Company | Diverse talent composition at the Asset Management Company (Background, etc. of employees) | Safety and Dignity | |
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Offer living space that provides peace of mind to users regardless of nationality | Provision of residential space at residential facilities to foreigners (Number and proportion of residential units for foreigners) | 643 units / 9,699 units (6.6%) | |
| Posting of notices in English in common areas of residential facilities (Number of units responding and response rate) | 136 properties / 144 properties (94.4%) | |||
| Realize diversity, inclusion, and respect for human rights through installation of barrier-free facilities, etc. | Installation of barrier-free toilets (Number and proportion of properties installing such toilets) *2 | 93 properties / 130 properties (71.5%) | ||
| (2) Physical and Mental Health |
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Contribute to promoting people's health and realizing a safe life through various events | Invitation of blood donation events at owned properties (Number of properties holding such events and number of participants) | ・Number of properties implemented: 4 properties ・Number of participants: 532 people |
| Realize healthy workstyles with high productivity through promotion of flexible workstyles at the Asset Management Company | Promotion of flexible work styles at the Asset Management Company (Paid leave acquisition rate, etc.) | Physical and Mental Health | ||
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Provide a comfortable and highly convenient environment through enhancement of facilities and services, etc. | Installation of delivery boxes at residential facilities (Number of properties installing delivery boxes and installation rate) and introduction of package-drop system (Number of properties introducing such a system and introduction rate); through these measures, also contribute to improving the labor environment of delivery companies and reducing CO2 emissions amount by reducing redeliveries | ・Delivery box 136 properties / 140 properties (97.1%) ・Package-drop system 134 properties /140 properties (95.7%) | |
| Conduct a regular survey of tenants' satisfaction to enhance the comfortability and convenience of tenants | Tenant satisfaction assessment survey *Percentage of "satisfied" and "somewhat satisfied" in overall satisfaction | （Survey target sectors for this fiscal year） ・Retail sector 72.7% ・Housing sector 74.8% | ||
| (3) Affluent Economy |
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Increase PMs' motivation through PM commendation programs for talent empowerment and higher productivity; also share knowledge by disseminating the details of the commended work and revitalize the real estate investment business |
Grant awards to PMs who played an excellent role in property management work for owned properties (Date of program implementation, award-winning cases) | Affluent Economy |
| Develop and reinforce employees' capabilities through enhancement of training programs at the Asset Management Company | Enhancement of training programs and encouragement of acquisition of qualifications at the Asset Management Company, as well as training hours per employee and outline of training, status of employees with qualifications | |||
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Contribute to maintaining and circulating resources through promotion of utilization of recycled goods | Utilization of recycled goods for carpet tiles (Implemented areas, CO2 reduction amount) | ・Implemented areas: 1,124 ㎡ ・CO2 reduction amount: 6.9 tons | |
| Contribute to reducing the amount of waste and CO2 emissions, and maintaining and circulating resources through collection of disused articles, etc. | Collection of clothing that became no longer needed by tenants at NMF's facilities (Collection volume, CO2 reduction amount) | ・Collection volume: 997 kg ・CO2 reduction amount: 594.0 tons | ||
| (4) Attractive Communities |
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Support producers, disseminate local foodstuffs, and provide ample customer experience and support to restaurants by holding regional invigoration events, etc. | Holding of regional invigoration events at the GEMS series, etc. (Number of prefectures where events were held, number of participating tenants, number of used foodstuffs) |
(Total (from January 2022)) ・Number of participating prefectures: 15 ・Number of participating tenants: 594 tenants ・Number of used foodstuffs: 163 ＜Results for fiscal 2024＞ ・Number of participating prefectures: 5 ・Number of participating tenants: 291 tenants ・Number of provided meals: 43 |
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Restore and form local and tenant communities by holding seminars and other exchange events and tenant gathering seminars at owned properties | Holdings of exchange events and tenant gathering seminars at owned properties (Number of events and seminars, number of participating companies) |
（Total (from April 2023) ・Number of events and seminars: 20 ・Number of participating companies: 532 ＜Results for fiscal 2024＞ ・Number of events and seminars: 9 ・Number of participating companies: 165 |
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Offer an easy-to-move environment for residents and neighbors through installation of shared mobility vehicles, etc.; also contribute to reducing the amount of CO2 emitted while on the move | Installation of shared mobility vehicles (Number of properties installing vehicles, number of vehicles, travel distance, time and CO2 emissions amount reduced through use) |
・Number of properties installing vehicles: 5 properties ・Number of vehicles: 57 vehicles （Total） ・Travel distance: 406,502 km ・Reduced time: 41,160 hours ・Reduced CO2: 26.8 tons ＜Results for fiscal 2024＞ ・Travel distance: 272,448 km ・Reduced time: 27,618 hours ・Reduced CO2: 17.9 tons |
- *1 The fiscal year runs from March to February.
- *2 Residential facilities are excluded.